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Deployment Guide ; 1.1Hardware Sizing ; 1.3Wallboard Reporting/ Display Device ; 1.4Port Utilization ; 1.6Time Synchronization Requirements. UCCX. Voice, Video. IVR. API. Reporting. Web Chat, Email. Social Media 11.5. 11.0. 10.6. 10.5. 10.0. Finesse. Live Data. Extend and Connect. View real-time reports on iPhone or iPod. Touch. ▫ Dynamically respond to changing situations from any location. ▫ Free download from Apple AppStore. Cisco Unified Contact Center Express Reporting User Guide, Release 12.5(1) First Published: 2020-01-31 Americas Headquarters Cisco Systems, Inc. 170 West UCCX Labs Upgrading UCCX 10.6 SU1 to UCCX 11.5 SU1 UCCX 12.5 Installation and UCCE databases Make the most of UCCE's reporting tools Create advanced.